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How To Quickly Open a Policy in Jamf Pro

January 9, 2019 Leave a comment

We have a lot of policies. I mean over 1,000 policies in our Jamf Pro Server. Don’t ask. Part of it is out of necessity, but I’ll bet some of it is just because we were running so fast in 2018 to get systems enrolled and agencies under management, that we didn’t have time to, as Mike Levenick (@levenimc) recently put it, “trim the fat”. That’s what 2019 is all about. But I’m missing the point of this post: how to quickly open a policy. You can imagine how long it takes to load the list of policies when you have over 1,000 of them.

There are a couple of tools you’ll need. First up you’ll want a tool like Text Expander to create snippets or macros. I’m sure there are some free alternatives out there that will expand a text shortcut into something but Text Expander is what I’ve been using for many years, of course I’m using version 5 which is a perpetual license version and not the current subscription model. (Here’s an article about text expansion apps)

The second tool you’ll need is jss_helper from Shea Craig (@shea_craig). This will help us pull a list of the policies in our system, including the ID of the policy.

Now that you have your tools in place, the first thing you want to do is grab the URL of one of your policies. Just open a policy and copy the URL. Now go into Text Expander (or whatever tool you chose) and create a new snippet from the contents of the clipboard. Edit the URL removing everything after the equals (=) sign in the URL. Give your new snippet a shortcut and voila! You now have an easy way to get 90% of the way to quickly opening policies. Your URL snippet should look similar to this:

https://jss.yourcompany.com/policies.html?id=

Now let’s turn our attention to jss_helper. Once you have it installed and configured to talk to your JPS, you’re going to want to pull a list of the policies in your system. Open up Terminal (if it isn’t already) and run jss_helper with the following options:

jss_helper policies > ~/Desktop/policy_list.txt

Obviously you want to name that file whatever you want, but the cool thing is that you now have a list of every policy in your JPS along with its ID. If you open that file up in Excel or a text editor, you’ll see something like this:

ID: 2034 NAME: Installer Adobe Acrobat DC 19

ID: 1214 NAME: Installer Adobe Acrobat DC Reader

ID: 2030 NAME: Installer Adobe After Effects CC 2019

ID: 2031 NAME: Installer Adobe Animate CC 2019

ID: 2032 NAME: Installer Adobe Audition CC 2019

ID: 2033 NAME: Installer Adobe Bridge CC 2019

ID:  638 NAME: Installer Adobe Codecs

ID:  532 NAME: Installer Adobe Creative Cloud Desktop elevated App

ID:  314 NAME: Installer Adobe Creative Cloud Desktop Non elevated App

Now let’s put it together. Open up your web browser and in the address bar type whatever shortcut you created for the policy URL above. Once the URL expands, before pressing enter, type in the ID number of the policy you want to open and then press enter. The policy should open up without having to wait for the list of policies to load or having to search the web interface for the specific policy.

Hopefully this will help speed up your game and help you become quicker and getting stuff done.

Categories: Jamf Pro, Tech Tags: , ,

Using AWS Lambda To Relay Jamf Pro Webhooks to Slack

January 8, 2019 Leave a comment

I recently got interested in utilizing webhooks in Jamf Pro but had no idea where to start. I went and watched Bryson Tyrrell’s (https://twitter.com/bryson3gps) presentation from JNUC 2017 Webhooks Part Deaux! and then went over to take a peek at Jackalope on the Jamf Marketplace. I read the docs, I tried to figure out how to do this in AWS ElasticBeanstalk, but I just couldn’t get it going. Just too much going on to devote enough time to it. So, I went over to Zapier and signed up for their free account so I could get this going. I got it working, but I quickly got throttled because I decided to enable the “ComputerCheckIn” webhook to make sure it worked. I think we flooded the 100 connection limit within 30 seconds and wound up having thousands of items in Zapier.

Well, that wasn’t going to work, so I changed it to “ComputerAdded” and waited for my month of Zapier to renew so I’d get 100 new “zaps”. That worked, until we went over the 100 limit again and had to wait. There had to be a better way that wasn’t going to cost me a ton of money. So I went Googling and came across an article on how to use AWS Lambda to do what I wanted to do: AWS Lambda For Forwarding Webhook To Slack.

I walked through the steps outlined on the page to setup the function in Lambda and everything worked great until I got to the part where I was making requests out to Slack. Lambda had a problem with the request method. Specifically this line of code:

 var post_req = https.request(post_options, function(res) {

So another round of Googling and I came up with the Node.js docs page on HTTPS and I figured out how to properly make the call:

Once I was able to get past the https connection issues, I was able to utilize the rest of Patrick’s example to get my webhook from Jamf feeding into a Slack channel. We uploaded a custom emoji to our Slack channel and used the Slack documentation on basic message formatting and on attachments to get the notification to look how we wanted.

Ultimately we created two Lambda functions, one for ComputerAdded and another for ComputerInventoryComplete, each feeding into their own channel in our Slack. This was fairly easy to accomplish, the next step is to find a way to feed DataDog, or some other service, the ComputerCheckIn webhook so I can get a count of how many check-ins we have each day.

The code we used is below, but I wanted to point out one or two things. Where I got hung up the most was how to pull things like Computer Name or Serial Number from the JSON we were getting from the Jamf Pro server. Since the JSON contains two arrays, “webhook” and “event”, it took me a little bit to understand how to grab that data. To be honest, my skills here are lacking considerably so it took me longer than it should. Ultimately I figured out that you just have to dot walk to get the data you want. So to get the Computer Name it’s:

body.event.deviceName

“body” is the JSON object that we parse the webhook into. Once I figured that out I was all set to grab whatever data from the event, or webhook, array that I needed. Hopefully my head banging will help others not stumble quite so much.

Here’s the Node.js code we used as the template:

 

 

Categories: Jamf Pro, Tech Tags: , ,

Using lpoptions To Identify Printer Options

October 20, 2018 1 comment

In my previous post on adding printers via script I mentioned using lpoptions to identify the different option settings for a printer. Let’s open up Terminal and get started with identifying the options. You’ll need to have the printer already installed on the system, so if it isn’t installed go follow my previous post and get it installed.

First, let’s find the name of the printer. For that we will use lpstat -a:

Screen Shot 2018-10-20 at 3.46.45 PM

Now that we know the name, Wayne_HOLD, let’s figure out what the options are that we can set. For that we’ll use lpoptions -p Wayne_HOLD -l. Now this list is way too much information to post here, so I’ll just cut it off at a few lines:

Screen Shot 2018-10-20 at 3.48.56 PM

Wow, and there’s plenty more information beyond this. This part of setting the options can be a bit trial and error. We probably aren’t going to want to set everything,  but we will want to add any options like the “Fiery Graphic Arts Package” that is installed, or the “Output option”, or perhaps the “Xerox high capacity feeder”.

One way we can figure out what option we need to set is by using grep along with the lpoptions command. For example, to know which option sets the “Fiery Graphic Arts Package” we might try this:

lpoptions -p Wayne_HOLD -l | grep -i "graphic arts"

This gives us the following:

Screen Shot 2018-10-20 at 3.53.52 PM

That’s great, but what does “GA2” and “GA1” mean? Open up the Options & Supplies window for the printer by going to System Preferences -> Printers & Scanners -> click on the printer and then click on the Options & Supplies button. For this printer, we can see that “GA1” is the “Fiery Graphics Arts Package”.

Screen Shot 2018-10-20 at 3.55.54 PM

What happens when we change that in the GUI to:

Screen Shot 2018-10-20 at 3.57.26 PM

This is what we see from Terminal:

Screen Shot 2018-10-20 at 3.57.41 PM

So now we know that the “GA2” option is the “Fiery Graphics Arts Package, Premium Edition”.

For other settings we need to do some investigation in the Print pane when printing a document. For most printers we’ll want to see what the default view is in the Print dialog window and then make the change in the Terminal using lpoptions and finally go back to the Print dialog window to see what that change did.

In our case we want to set the Output option and the High Capacity Feeder option from their default settings:

Screen Shot 2018-10-20 at 4.09.10 PM

To use a high capacity paper source, and to put the output in a different tray:

Screen Shot 2018-10-20 at 4.09.41 PM

Notice that in the second screen shot we now have Tray 6 available to us. We can acheive this using the lpadmin command to set the settings (note: the lpoptions command works most of the time, but I have far more success using lpadmin).

Screen Shot 2018-10-20 at 4.12.46 PM

By figuring out which settings we want to use, we can now configure all of the options for a printer from a script. One more example would be setting a color printer to default to B&W and duplex print. This is often done as a cost savings measure.

I hope this has inspired you to dive further into setting up printers via script.

Categories: Casper, Jamf Pro, Tech Tags: , ,

Identify EFI Fiery Driver

October 20, 2018 1 comment

In this post I talked about how we can use the lpadmin command to add a printer via script. In this post we will cover how we can identify the driver for an EFI Fiery RIP. Note: all Fiery RIPs do not use the same driver, so you will want to follow this process for any Fiery you may have in your environment.

Open your favorite web browser and enter the IP address (or DNS name) for the printer. This should take you to the Fiery RIP webpage.

Screen Shot 2018-10-20 at 3.22.16 PM

Now, click on the Configure tab, then on the “Check for product updates” link.

Screen Shot 2018-10-20 at 3.22.30 PM

This will open up a new tab in your browser that will take you to the EFI Fiery live update page. From here you’ll want to click on the Printer Drivers tab and then scroll to locate the latest printer driver.

Screen Shot 2018-10-20 at 3.23.07 PM

We’ve scrolled down to locate the latest driver that handles macOS 10.14 Mojave.

Screen Shot 2018-10-20 at 3.23.16 PM

We can then click the Download link to download the latest version of the Fiery driver for our specific model of Fiery.

One Last Thing

Now that you have your driver downloaded, I would strongly suggest heading over to Foigus’ post, Trial By Fiery, to find out how to use AutoPKG to create a driver package that will install via a management tool, and not have update dialogs popping up.

Categories: Casper, Jamf Pro, Tech Tags: , , ,

Deploying Printers via Script

October 20, 2018 2 comments

Deploying printers on the Mac in an enterprise environment, or heck, just in a small office environment, can be done in multiple ways. If you don’t have a management tool, or ARD, you’re going to be running around doing it by hand. If you have a management tool, like Munki or Jamf, then you can deploy printers in a more automated fashion. My preferred method is to use a Bash script to deploy printers because it provides me a little more flexibility

Identify The Driver

The first thing to do is to identify the printer and the driver that is required. For most printers this is pretty simple, just navigate to the IP address of the printer to verify the make and model, then head over to the vendor’s website to download the latest driver. Once you have the driver, install it on your machine and then go find the driver file on your system. On the Mac, most printer drivers are stored in:

/Library/Printers/PPDs/Contents/Resources

If your printer has a “RIP”, or “Raster Image Processor“, identifying those drivers can be a little trickier. Head over to this post on how to identify the driver, and download it, on an EFI Fiery RIP. Drivers for an EFI Fiery or other RIP are usually stored in:

/Library/Printers/PPDs/Contents/Resources/<localization folder>

For us here in North America, that folder path would be:

/Library/Printers/PPDs/Contents/Resources/en.lproj

Once you have identified the driver, copy the full path of the driver file (Option-Command-C, or hold down Command then Edit->Copy as Pathname, or right click while holding Command) to your clipboard.

Build The Command

The next thing we need to do is figure out the command to run to add the printer. Fire up Terminal and let’s figure out the commands to use. We will utilize the lpadmin command to get the printer on the system. For this post this is what our command will look like:

sudo lpadmin -p <name> -E -o printer-is-shared=false -v ipp://1.1.1.1 -D "<name>" -P "/Library/Printers/PPDs/Contents/Resources/Xerox WorkCentre 5955.gz"

That looks a little daunting, so let’s break it down a little bit.

-p <name>  This flag sets the name of the printer as seen by the cups process. Use a name with no spaces, or substitute underscores for the space.

-E  This flag enables the printer to accept jobs

-o printer-is-shared=false  The -o flag allows us to pass options to the printer. In this case we are making sure the printer is not shared on the network.

-v ipp://1.1.1.1  The -v flag sets the URI of the printer.

-D <name>  Where -p set the name the cups process saw, the -D flag sets what I call the “friendly” name, the name that is visible in the GUI.

-P <driver path>  Pretty self explanatory, the -P flag sets the path to the driver.

Now that we have everything, run the command in Terminal to add the printer. You can verify the printer added by using the lpstat -a command. With the printer added, open up a program and send a test print to the printer. It is important for us to do this step so that we know our handy work is working properly.

Put It In A Script

Let’s get to the script to add the printer. Open your favorite code editor (TextMate or Sublime Text for me) and start a new script. I utilize Bash, but you could just as easily do this in Python if you prefer. First we want to make sure the proper driver is on the system, and if it isn’t we want to install it.

If the driver file is not on the system, we call the jamf binary to trigger our install policy. Adjust this to fit your management toolset.

Now with the driver check complete, we use a case statement to choose the printer (or printers) to install. We pass the choice to the script using Script Parameters in our Jamf Pro server policy. Here’s an example showing how we can install one printer, or multiple printers in an office.

You can hopefully see the flexibility this provides us for using one script to install multiple printers. Sure, we still have multiple policies in the JPS, but rather than have multiple printers or multiple scripts as well, we can do this with just the one. And, when a printer needs to change, we just edit the script.

Bonus Round

What about adding printer options, like paper trays or output trays or setting a printer to B&W instead of color? We can use lpoptions to figure out what those options are and to set them. Since that can be a daunting task, head over to this post about using lpoptions to identify the settings.

Hopefully this post has helped you evaluate the use of a script to add printers and has given you a new tool for your toolbox.

Categories: Jamf Pro, Tech Tags: , , ,

Pre-Loading AWS S3 Buckets With Jamf Pro

November 4, 2017 Leave a comment

It’s been far too long and way too much has been going on. I took a new position back in February with our corporate office with the lofty goal of migrating 15,000 endpoints into a centralized Jamf Pro instance. We worked with Jamf and with our internal resources to determine where to place the infrastructure and finally settled on AWS. I’ll go into more detail in other posts because for now, I wanted to talk about sideloading packages in S3.

Most of us have dev or test environments. Ours is in AWS alongside our production environment. With the release of Jamf Pro 10 this past week, it meant it was time to upgrade our dev instances to 10. Not only do we host the servers in AWS, but we also host the distribution point for our dev instance on S3. As you may be aware, each time you create a new cloud distribution point with Jamf Pro a new S3 bucket is spun up. That’s fine, but what if you have a bunch of test packages already in a dev S3 bucket that you want to use? That’s where I found myself this evening, and I figured out how to move those into the new S3 bucket that Jamf Pro created.

After spinning up your new Jamf Pro servers and creating your S3 bucket in Jamf Pro, head over to the AWS Console to manage your S3 buckets. Locate your original bucket and select all of the files in the bucket.

Next go under the More button and choose Copy.

Now go find the new bucket that was created by Jamf Pro and go under the More button in the bucket and choose Paste.

After getting the files over, we now have to tell Jamf Pro that the packages are there. Using the AWS CLI from your computer, grab a listing of your bucket:

Now that you’ve got a list of all packages in that S3 bucket, you’ll want to get rid of all of the extra data so that you only have the package filename. I used Excel to delete columns and combine columns if there were spaces (use the Open menu in Excel and choose “Delimited” and use Spaces as your delimiter). Once you have a clean list, save that out of Excel and then open it in your favorite text editor. TextMate is my go to for this. You’ll want to save the text out as a CSV with LF only.

We now have a clean list that we can send through a handy API script to stub out the packages in Jamf Pro. We will use the following script to import this data into the Jamf Pro server. Be sure to edit the JSS address in the script before running.

Let’s open up terminal and run our script, feeding it our cleaned up text file.

That’s it. As that script runs it will add the packages to the Jamf Pro server so you don’t have to. This will help speed up the process of creating new dev instances each time.

In some of my next posts I’ll discuss how we are using the Server app on machines as distribution points, and utilizing simple scripts with LaunchDaemons to keep them in sync.

Categories: Casper, Jamf Pro, Tech

Collecting Data Using Plist Files

July 16, 2016 Leave a comment

At our recent Dallas area Casper User Group meeting, we got into a discussion around collecting data during a Casper recon. Specifically we were discussing the use of Extension Attributes to collect information about virtual machines.

Extension Attributes are a way to capture information from your systems. You can use scripts to pull information or drop downs or text boxes to store static information in the database. In the instance of collecting info about virtual machines, a script would be run on the systems during the recon to gather the information. Running a script on the system each time a recon happens can be processor heavy, depending on the data that is being gathered. For example, gathering home folder size by running “du” each time a recon happens can be taxing.

Rather than run the script each recon, you can use a policy to run the script once a week, once a month, or just one time, to gather the information you need and place it in a plist file somewhere. During the standard recon period, you can then use an Extension Attribute to read the information in that plist file. This is much less taxing on the systems than running the script during a recon.

Stash The Data

For our example, rather than run through grabbing info about virtual machines, let’s work on grabbing the home folder size for the logged on user. We will store the info in a plist file that we will stash in /Library/IT_Data.

First we need to find the logged in user name. There are plenty of ways to do this, but we’ll use the “Apple approved” method, using a Python one liner. Okay, it’s not really a one liner, it’s just built like one.

Now that we have our logged in user, we just need to find the user’s home folder and use du to grab the data. We’ll use dscl to grab the home folder location and then du to get the home folder size.

The next thing we need to do is to store this information into our plist file. Using the defaults command, we can write as much data as we want into the plist file, We can use different keys to store whatever data you want, and then recall it during recon by asking for those specific keys.

Retrieve The Data

Now that we have the data stashed away, we just need to grab it during the recon process. To do this, we’ll use the defaults command again, to grab the data. We’ll use some variables for the folder path and the plist name, that way we can re-use this code fairly easily. We also want to make sure the file actually exists before trying to read data from it, hence the If statement.

Once we’ve read the data, all that’s left is to echo it out into the EA.

That’s All Folks

That’s pretty much all there is. Now that we know how save data to a plist and then read it back, this method could be used for any data we only need to gather once, or gather at infrequent times.

The full script to write the data and to then read the data are below.

Categories: Casper, Tech Tags: , , , ,